Comprehensive Delivery Policy for Online and Offline Tuition Classes
At LIBXL-EDUCATION PRIVATE LIMITED, we prioritize providing a seamless learning experience for our students. Whether you’re learning from home through our online platform or attending in-person classes at our center, we are committed to delivering quality education in the most convenient way possible. This Delivery Policy outlines the details of how our online and offline classes are structured to ensure that both students and parents are well-informed about the process.
1. Online Classes
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Online classes shall be conducted via Google Meet or any such video-conferencing platform, as may be notified by LIBXL-Education Private Limited.
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The online class meeting link is shared directly with the student/parent through the registered WhatsApp number after completion of the admission process.
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Classes are scheduled based on a mutually agreed timetable with the student/parents, as per the availability of slots.
2. Offline Classes
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Offline classes shall be held at the locations mentioned in the page footer below. 

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Classes are conducted as per the schedule mutually agreed upon with the student/parents, as per the availability of slots.
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For safety, security, monitoring, and quality assurance purposes, offline classes and common areas within the institute premises may be monitored and recorded through CCTV surveillance systems. Such recordings are maintained in accordance with applicable laws and institutional safety requirements.
3. Inability to attend class
The student and parent/guardian (where applicable) shall ensure availability and attend all scheduled classes. In case of any emergency, medical or otherwise, you shall communicate the inability to attend the session to LIB administrators, and the respective teacher at least 4 hours in advance to the beginning of such session.
4. Term (Subscription Validity)
Class Subscription Validity
Your class subscription is valid according to the number of classes subscribed, as follows:
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Up to 30 classes: Valid for 120 days from the payment date.
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31 to 50 classes: Valid for 180 days from the payment date.
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51 to 60 classes: Valid for 240 days from the payment date.
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61 to 100 classes: Valid for 365 days from the payment date.
The applicable validity period will be determined based on the class package purchased and will be mentioned in the fee request sent by LIBXL-Education Private Limited.
If the validity period is not specifically mentioned in the fee request, the subscription will be considered valid for 180 days from the date of payment.
Missed and Cancelled Classes:
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If a student is unable to attend a scheduled class, LIB Education must be informed before the class starts.
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A class cancelled by the student with prior notice will be rescheduled within two weeks of the original class date, subject to the teacher's availability.
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If a student does not attend a scheduled class without prior notice (a no-show), the class will be considered attended and will not be rescheduled or refunded.
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Requests to reschedule a missed class more than two weeks after the original class date will not be accepted.
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If LIB Education or the teacher cancels a scheduled class, the class will be rescheduled at a mutually convenient time without any loss of the student's subscription or class credits.
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If an individual (one-to-one) class is missed and later rescheduled, LIB Education may conduct the replacement class as a batch/group class with other students, depending on teacher availability. This replacement class will be treated as the student's make-up class.
5. Tuition Class duration
At LIB Education, each tuition session—whether conducted online or offline—is designed to last up to 60 minutes. This duration ensures that students receive focused, effective learning while maintaining optimal concentration and engagement throughout the class.
6. Demo Class Policy
LIB Education may offer demo or trial classes for selected courses and subjects to help students and parents understand the teaching methodology, class structure, and learning environment before enrollment.
Demo classes are subject to teacher availability and scheduling confirmation by LIB Education. Demo sessions are generally conducted for approximately 20 to 30 minutes unless otherwise specified by LIB Education.
A nominal booking amount may be collected for confirming the demo session in order to prevent misuse or spam bookings. This amount may be adjusted against the first month’s fee upon enrollment or refunded upon valid request within the permitted claim period communicated at the time of booking.
Demo classes are intended solely for evaluation purposes and may have limited duration, features, or syllabus coverage compared to regular classes. LIB Education reserves the right to refuse, reschedule, modify, or discontinue demo sessions at its discretion.
Unauthorized recording, redistribution, or commercial use of demo class content, teaching materials, screenshots, or meeting links is strictly prohibited.
7. Tuition Class duration
At LIB Education, each tuition session—whether conducted online or offline—is designed to last up to 60 minutes. This duration ensures that students receive focused, effective learning while maintaining optimal concentration and engagement throughout the class.
For any queries or further assistance, feel free to contact us at +91 9845393178 or kakali@kakali.in.
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Last Updated: 28 April 2026.